May I order by telephone?
Of course! Our phone number is 215-353-0550. We may not always be available to answer the phone, so feel free to leave a voicemail with as little as your name and telephone number or as much as your complete order information. We will call you back as soon as we can to answer any questions, take any necessary order information and/or to confirm your order.

Can you rush an order for me?
Orders will usually arrive within two weeks, though our turnaround is generally quicker. If you need an order shipped ASAP, email or call us to see if we can accommodate your needs. If so, there may be a $5-10 surcharge for the expedited service (depending on the items ordered).

How are shipping charges calculated?
We charge a flat shipping fee of $7 on all orders. Orders that exceed $75 before shipping and tax (if applicable) qualify for free shipping. If your order qualifies, you will need to enter the coupon code “FreeShipping” at checkout. Note that we only accept one coupon code per order, so this may not be combined with another discount.

Do you offer any other specials?
All the time! In addition to regularly putting items on sale, we also offer exclusive deals for those that follow us through our email list, Facebook page or Twitter page.

What forms of payment are accepted?
Website orders require a credit card; we accept Visa, Mastercard, Discover and American Express. If you wish to pay by check, place your order through the Contact Us page or telephone (215-353-0550) and we will process the order once we receive your check.

What is Baby Be Hip’s return policy?
Customer satisfaction is important to us, so we’ll accept product returns on most non-personalized products in as-new condition within 30 days. Contact us by email in advance to discuss the circumstances of the return and receive instructions. We hope you’ll understand that all sales are final on personalized items. In the unlikely event that a personalized ceramic product breaks in the shipping process, please contact us within 48 hours to request a replacement.

Do you offer gift certificates?
Yes, just submit a request through the Contact Us page or call us to make arrangements.

How can I contact Baby Be Hip?
Our address is 460-A Caredean Drive, Horsham, PA  19044 and you can call us at 215-353-0550.
You can also reach us by email through our Contact Us page.